Anthropic released Cowork on Monday, a new AI agent capability that extends the power of its wildly successful Claude Code tool to non-technical users — and according to company insiders, the team ...
Microsoft’s Agent Mode is now live in Excel for Windows and Mac, bringing model choice, web search, and deeper Copilot ...
Up until recently, most contact centers either used the customer relationship management (CRM) application for agent desktops or they relied on the embedded desktop that came with their contact center ...
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