Some airlines will no longer handle customer service requests over Twitter. The decision came after Elon Musk began charging for access to Twitter's API and for verification. So far, just Air France ...

Air France gets its first female CEO. Air France’s new CEO, Anne Rigail, a 20-year company veteran, made history in December when she became the first woman to lead a major international airline. The ...

Air France and KLM are warning customers about a new data breach that hit their customer service platform. Hackers accessed personal details including names, emails, phone numbers, loyalty program ...

A couple of major European airlines, including Air France, are telling travelers not to contact the company through Twitter. Twitter has long provided a fast way for frustrated fliers to reach airline ...