Raleigh’s 911 call takers now assess whether callers are best served by police or EMS, or if a mental health professional ...

ONSLOW COUNTY, N.C. (WITN) - Getting to emergencies is easier now for first responders in Onslow County with a new program that helps them pinpoint exactly where callers are. The program is called ...

Riverside County is set to roll out a new 911 call distribution system that it hopes will reduce unnecessary ambulance rides to the hospital. "The new initiative empowers 911 dispatchers with an ...

A manager who oversees an emergency dispatch center serving several Orange County cities recommended in January that the board of directors hire a contractor to review recorded 911 calls and educate ...

Editor’s note: This story has been updated to clarify the death toll at Camp Mystic included 27 campers and counselors, in addition to the camp owner. AUSTIN (KXAN) — Newly released 911 calls from ...

Hundreds of 911 calls during the July 4 Texas flood that devastated the Hill Country have been released from hard-hit Kerr County The Kerrville Police Department released the calls late Thursday ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...