Why compliance systems fall short, and how organizations can develop the skills and systems they need to effectively navigate and ultimately benefit from conflict.

Despite the rapid growth in the User Experience (UX) industry, many museums and cultural heritage institutions struggle to apply UX methods due to a misunderstanding of key UX principles, an inability ...

Today, organizational resilience has become more than just a buzzword—it’s a critical capability that determines which companies thrive and which ones merely survive. We often talk about resilience as ...

No matter what your organization wants and is committed to achieving at sustainable levels, none of it is possible without capacity. Capacity can be thought of as the state of readiness. Businesses ...

As more foundations orient toward building community power, assessing progress becomes a critical challenge. Short-term grant cycles do not neatly line up with the long-term arc of social change, and ...

A national survey demonstrated differences in organizational capacity between hospitals participating in Medicare bundled payment programs and those coparticipating in both Medicare and commercial ...

In all companies, positive change creates enterprise value. For private equity and other similar investors, change is critical to value creation strategy. For these investors, change is also measured ...

Every July, hospitals across the United States experience a predictable (and thankfully rare) form of chaos: the coordinated arrival of waves of newly minted doctors beginning their first real-world ...

In 2018, SHIFT study research personnel from the Center for the Promotion of Health in the New England Workplace (CPH-NEW), partnered with public sector healthcare facilities in New England, to ...