You don’t have to look far to see that public discourse has become a virtual war zone. Verbal assaults that would have been rare just a few years ago seem to be the new norm. And the nastiness is not ...

Fred Reggie, a Lafayette executive coach, international speaker and former board member of St. Jude Children's Research Hospital, focuses on leadership, relationship and service culture development.

You know that moment when someone says the exact wrong thing at the exact wrong time? It’s not just awkward—it’s costly. Because as, communication expert and Exactly What to Say author Phil M. Jones ...

Add Yahoo as a preferred source to see more of our stories on Google. Asking questions helps move conversations along. Conversation is a skill that can be honed and improved like any other. Even the ...

This holiday season as families gather, the list of potentially heated conversation topics is long. Some might choose to ignore these issues altogether in the name of keeping the peace. For those ...

Quick! What’s one thing that everybody tries to avoid even when it’s absolutely necessary? That is, besides getting a root canal? It’s initiating a difficult conversation with one's partner. Starting ...

It’s challenging to watch your parents get older — to see the father who taught you to play sports now struggle with stairs or to worry that the mother who once drove you to school should no longer be ...