Using a CDP to supplement lifecycle journey orchestration, marketers will be able to leverage data to respond to their customers in real-time. 2020 saw a global pandemic which forced many companies to ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Sunnyvale, California-based CleverTap, which develops a suite of customer ...

New tool addresses the need to find lower costs for storing ever-increasing amounts of data by maximizing efficiency in moving and archiving Oracle unveiled a new management tool on Monday that will ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

In the previous blog, we saw how financial institutions can initiate a streamlined CDD-led customer onboarding experience. Let us now look at what does it take to manage what lies ahead. By thinking ...

APIs power everything from internal systems to customer-facing products, but managing them at scale is no longer ...