Jan. 6—URBANA — Ten seconds may not seem like a lot of time. But in a life-or-death scenario, every second counts, said METCAD Deputy Director Jeffrey Wooten. METCAD is working to implement a new ...

After days of resorting to old techniques to track calls for service when their dispatch system crashed, the Los Angeles County Sheriff's Department says that they've successfully found a temporary ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...