The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Gone are the years of proprietary software, expensive licenses and dependence on one company to meet our digital needs. Today, open source code occupies a predominant place in software engineering and ...