Although consumers and business clients are much more tech-savvy, in general, due to an increasing use of technology, it's still important to provide services like a help desk, knowledge base and ...

I closed out last year with several articles that prompted you to complete a short online survey. Several of you were kind enough to speak with me on the phone for some follow-up questions, and I'm ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Modern help desk software has to fulfill many requirements nowadays. It must simultaneously ...

Bring your gaming dreams to Minecraft! 🎮💻 In this tutorial, I’ll show you how to build a custom gaming setup with a desk, monitor, keyboard, RGB lighting, and more. Perfect for bedrooms, streamer ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

LA CROSSE, Wis. (WKBT) – Local college students are making connections with the community. Western Technical College Computer Support Specialist students are providing free tech services. The ...