A hotel guest was left hungry after hotel workers took away the room service he ordered before he was able to even eat it. In a viral video with over 640,000 views, TikToker Livvgerr (@livvgerr) ...
TROY, Mich.: 4 Sept. 2024 — The secret to a great branded hotel stay may be in an aspect that guests do not often realize: the third-party management company operating the hotel, which creates ...
Planning a trip? Check out this list of the best hotel chains. These winning hotel brands topped J.D. Power’s 2025 rankings, with high marks for service, comfort, cleanliness, great value and more. In ...
Inconsiderate hotel guests disrupt other travelers with excessive noise and disregard for hotel rules. Guests should be mindful of hallway conversations, especially during quiet hours. Three questions ...
Hotel guests are increasingly feeling like they're getting more bang for their buck, according to the 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study from J.D. Power. Redesigned for ...
Picture this: You’ve just checked in to your hotel room, whether that’s for a weekend business conference or a week-long vacation. You likely greeted the front desk employee, showed your ID, put down ...
TROY, Mich.: 26 July 2023 — With average U.S. hotel occupancy on track to reach 63.8% in 2023, 1 just shy of the pre-pandemic level of 65.9%, business and leisure travelers are packing into hotels ...
North American hotels' increase in staffing and a focus on customer service is paying dividends in the form of guest satisfaction, according to a new J.D. Power survey. Overall guest satisfaction in ...
Actual Emmy Awards are on display at The Ritz-Carlton, Los Angeles, and you can see them when you book the Red Carpet Moment package. The 76 th Primetime Emmy Awards will be presented on Sunday, ...
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