The balanced scorecard allows hotel leaders to gauge progress toward strategic objectives in a well-rounded manner. Scorecards have financial and non-financial metrics that measure performance ...

2025 saw major hotel industry shifts, including unexpected acquisitions, high-profile bankruptcies, and evolving guest ...

Luxury hospitality in 2026 is shifting from abundance to restraint, focusing on privacy, intention, and 'quiet luxury.' ...

The hospitality industry consists of a range of service providers that includes bars, restaurants and lodging establishments. A wide spectrum exists within these categories. The restaurant category ...

Ninety years ago, Ellsworth Statler, father of the modern hotel industry, was quoted as saying “There are three things that make a hotel famous – location, location, location.” E.M. Statler promoted ...

The hotel and lodging industry is making a $5 million commitment to reverse patterns of discrimination and exclusion that have kept people of color from reaching leadership positions. The five-year ...

To value capital-intensive companies like hotels, we use the EV/EBITDA multiple. It is EV (enterprise value) divided by EBITDA (earnings before interest, tax, depreciation, and amortization). The ...

The sale of the high-end hotel in the Japanese capital likely yielded twice the amount invested, people familiar with the situation said. A meeting place for journalists, diplomats, politicians and ...

Emily Goldfischer, former hotel executive and founder of web platform hertelier. International Women’s Day is March 8, and for years the focus of this column, The Great Life, has been on travel. I’ve ...

The coronavirus pandemic has affected every sector across the globe, and the hotel industry is among the hardest hit. Even the big chains. Although hotels implemented increased safety and sanitation ...