Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

There were two significant developments in the use of instant messaging by financial services firms last week, and they demonstrate how instant messaging can be used to complement traditional business ...

As an IT manager, you like to think you run a tight ship. Antivirus updates come often, unsanctioned software downloads are forbidden and spam filtering is your No. 1 pastime. Then imagine your ...

CEDAR RAPIDS - Joel Brumm started using instant messaging in seventh-grade to talk with friends during free time at school and at home. Brumm, a senior at the University of Northern Iowa's Price Lab ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...