In a world of value-based care, healthcare providers must understand the full picture of the patient’s health so they can manage costs and risks while delivering high-quality, personalized care. For ...

"Blame has no place in our firm. Fix errors by focusing on solutions, not assessing blame. Learn from mistakes and use that knowledge to improve our processes. Mistakes are a critical component of ...

There’s an old saying: When the only tool you have is a hammer, every problem looks like a nail. Sometimes referred to as “the law of the instrument,” that hammer-and-nail idea is a common pitfall in ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

Tessellations aren’t just eye-catching patterns—they can be used to crack complex mathematical problems. By repeatedly ...

Bill Clinton famously said, “Nearly every problem has been solved by someone, somewhere. The challenge of the 21st century is to find out what works and scale it up.” Good evidence is the cornerstone ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...