Creating and Maintaining a Knowledge Management Database to Address Employment Issues In order to meet these challenges, it is essential for firms within the middle market providing guidance to ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Knowledge management has been a hot topic for some time now. However, many firms have placed this initiative on the back burner due to the financial costs or the time commitment required for the major ...

NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...

Imagine a caller saying to an agent: “Do you work for the company or are you one of those outsourced customer service people?” Then the caller adds, “Because employees give the right answers but, the ...

Managers taking over a contract from an incumbent may need to hire new employees, onboard employees from the incumbent company and create cohesive and tight-knit teams – and doing this work in a ...

Debate and discussion around data management, analytics, BI and information governance. This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a ...

Effects of the antiangiogenic drug bevacizumab on tumor perfusion and drug delivery of 11C-labeled docetaxel in patients with non-small cell lung cancer (NSCLC): Implications for scheduling of ...