Kenyan AI startups, many of which build multilingual chatbots for customer service, rely on WhatsApp because it has far wider ...

WhatsApp needs a technical overhaul if the European Commission has its way. Although Meta already offers access to external chatbots via the WhatsApp ...

BRUSSELS, Feb 9 (Reuters) - Meta Platforms on Monday criticised EU regulators after they charged the U.S. tech giant with breaching antitrust rules and threaten to halt its block on AI rivals on its ...

By Foo Yun Chee BRUSSELS, Feb 9 (Reuters) - EU competition regulators have threatened to stop Meta Platforms from blocking artificial intelligence rivals from its WhatsApp messaging service while it ...

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The EU executive told Meta on Monday that it must let rival AI chatbots use its WhatsApp platform, after an antitrust probe ...

The European Commission has told Meta it intends to impose "interim measures" to stop it from excluding third-party AI assistants from WhatsApp. In December, the bloc opened an investigation into Meta ...

Meta's ban of third-party AI chatbots on WhatsApp has triggered a European Commission probe for violating EU antitrust rules.

COMESA investigates Meta for AI-related WhatsApp API restrictions. Stakeholder submissions due by 16 March 2026.

Meta announced Wednesday that it will charge developers for running chatbots on WhatsApp in regions where regulators are forcing the company to allow them. The move comes after the company’s ban on ...