Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...
Zoom Communications Inc. (NASDAQ:ZM) is one of the Most Undervalued US Stocks According to Wall Street Analysts. On August 18, Zoom Communications Inc. (NASDAQ:ZM) announced several new AI-driven ...
Virtual agents now handle a large portion of routine queries, allowing human agents to focus on complex problems that require empathy and judgment. AI contact center companies are investing heavily in ...