As customer service teams grapple with rising workloads and the challenge of managing vast information streams, AI-powered automation is emerging as a valuable tool to help enhance call center agent ...

A team of scientists from the University of Saskatchewan, Canada, has recently demonstrated that chemical agents capable of reducing disulfide (S-S) bonds can be potentially used as antiviral drugs ...

The 1998 approval of tamoxifen for breast cancer risk reduction opened the era of breast cancer chemoprevention. Women at increased risk for breast cancer now had an option other than healthy ...

What's the fate for customer service and support agents, particularly? One analyst firm says, "Yes, generative AI will replace customer support agents." Gartner released a prediction this week that ...

Evaluation of long term survival in pretreated metastatic colorectal cancer patients undergoing GOLFIG chemoimmunotherapy regimen. This is an ASCO Meeting Abstract from the 2019 ASCO Annual Meeting I.