Have you ever lost a patient between the cracks of his or her general dental appointment and a specialist referral? Here's how it commonly happens: A patient is handed off to the front office for a ...

In a recent observational study published in Nature Medicine, researchers assessed the impact of an artificial intelligence (AI)-powered self-referral chatbot on diversity and volume of patient ...

"Revenue leakage" -- healthcare providers cringe at the term, because it represents dollars that aren't coming into the system, but could be. Revenue cycle inefficiencies and poor communication around ...

Keeping patients in a provider's network has become even more of a priority as health systems look to rebound from the COVID-19 pandemic, according to a new survey. Almost all of the 138 health system ...

More and more companies have adopted a referral marketing system to gain new customers which can be valuable when done properly. Before creating a referral program, companies need to think about what ...

Christie M. Gardiner co-authored the report mentioned in this article but received no external funding for this. She does not work for, consult, own shares in or receive funding from any company or ...

Referral marketing is poised for tremendous success in 2020, and it is an opportune time to get involved with this dynamic industry. You might not know a lot about referral marketing — maybe you have ...