SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer ...

Extended integration introduces new features to streamline customer service workflows and drive customer satisfaction ATLANTA, Dec. 15, 2020 (GLOBE NEWSWIRE) -- BeyondTrust, the worldwide technology ...

SAN FRANCISCO--(BUSINESS WIRE)--Medallia (NYSE:MDLA), the global leader in experience management, today announced Service Experience Quickstart for ServiceNow Customer Service Management (CSM) ...

New Zealand's Kiwibank was created in 2002 with one clear mission: to win the hearts of Kiwis by providing better service, better products, lower fees and better interest rates. Since its creation it ...

When the coronavirus pandemic hit in March, little did New Zealand-based Kiwibank realise that it would accelerate the bank's plans to overhaul its customer service management (CSM). The company ...

Global research and advisory firm Gartner (IT) has recognized software firm ServiceNow (NOW) as a leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center. Santa Clara-based ...

Mastek, a Digital Engineering & Cloud Transformation Partner, on Wednesday announced an integration of its Digital Delivery Platform with ServiceNow Customer Service Management (CSM) to deliver end-to ...

PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This new release builds upon ...

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...