Concepts such as digital literacy or AI literacy typically focus on awareness and basic understanding of how AI systems work.

(NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement ...

We know that collaborating with generative AI (GenAI) can boost workers’ performance on tasks that they already have the skills to complete. But what if GenAI can also help workers perform tasks that ...

One of the foremost (albeit least talked about) challenges for enterprise leaders today is creating workforce capability. While workforce agility, diversity and inclusivity initiatives, and retention ...

The Department of Defense acquisition system—overseen by the Undersecretary for Acquisition and Sustainment—strives to provide efficient and timely outputs that result in operational benefits to war ...

Strategic partnership leverages Eightfold AI's native talent intelligence to strengthen workforce development for the future Engagement empowers S&P Global employees with skills-based career mobility ...

In boardrooms across the globe, the concept of a skills-based organization (SBO) has increasingly found its way into conversations. The premise is straightforward: It's an organization that matches ...

Customer impact. Contact center leaders gain unified platform for efficiency and agent empowerment. RingCentral, Inc. acquired CommunityWFM on Sept. 8, 2025, adding AI-powered workforce management ...

Array, the technology leader doubling analog workforce productivity, today announced the acquisition of Onaroll – a goals and rewards platform for employers to improve their workforce performance, ...

With the new workforce exercising capability, CISOs will be able to see each role’s cybersecurity readiness, risk areas, and exercise progress. A sudden influx of evolved threats in the last few years ...