If you’re a Nextdoor user in Seattle, your new point person for Xfinity customer service is Shelli. Maybe you’ll bump into her at the neighborhood block party, too. Nextdoor, the private social ...

GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...

In this digital age, companies – and the customers they serve – are increasingly relying on digital tools to communicate and interact. While customers still want the option to have that conversation ...

I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...

NEW YORK—Comcast is set to go mobile. The cable and Internet provider spelled out the details Thursday on the wireless service that CEO Brian Roberts announced in September. The newly branded Xfinity ...