Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

More than a year has passed since the Federal Communications Commission (FCC) ended its supplemental comment period aimed at providing guidance on the definition of an “automatic telephone dialing ...

The invention of the transistor ushered in a lot of technologies that we now take for granted, and one of the less-thought-about areas that it improved living conditions worldwide was by making the ...

This week, Erin Kubota prognosticated how the United States Circuit Courts of Appeals will decide automatic telephone dialer cases (“ATDS”) post the monumental Marks ruling from the Ninth Circuit on ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

TOPEKA, Kan. (KWCH) - The Kansas Department of Labor again issued a request on Friday, asking people trying to get through to its office not to use an auto-dialer. The agency said they do not work ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

Rising Point Solutions helps consumers overcome their credit problems, but when it came to customer service, the company had a long list of problems of its own. The company, based in Grapevine, TX, ...

The Supreme Court issued a ruling earlier this month that may allow companies to skirt the Telephone Consumer Protection Act (TCPA). A Supreme Court ruling earlier this month on a key consumer rights ...