Initially, the service is targeted at businesses with 1,000 to 5,000 employees, but Dell is accommodating those with as few as 500 employees, said Joyce Mullen, vice president of Dell SMB Services.

Does Dell need a reboot? Don't get us wrong. The company's sales rose 5% and profit jumped nearly 50% in the fiscal second quarter, which ended in August. No, it is the core personal-computer business ...