Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high ...

Sales and customer service workers will be able to access Teams’ chat function without switching screens, one of several Dynamics 365 platform integrations highlighted by Microsoft at Ignite this week ...

Discover why clarity is essential for Dynamics 365 users. Learn how improved workflows, streamlined interfaces, and better ...

Discover the best AI tools for sales teams to streamline workflows, automate follow-ups, and improve collaboration so teams ...