Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

Companies of all sizes are often advised to automate parts of their workflow to save money and boost productivity, but doing so takes careful planning. If leadership doesn’t conduct needed research ...

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