Drivers booted off the platform say they have little recourse to appeal as rideshare giant increasingly relies on automated systems ...

Uber is removing the ability to earn Qantas Points on everyday rides for Uber for Business users. The rideshare giant ...

We’ve all been there: at an airport after landing from a long-haul flight; at a bar staying out late with friends; leaving ...

COLUMN. A complaint for human trafficking has been filed in Paris against the food delivery platforms Uber Eats and Deliveroo ...

Prices are likely to increase during peak disruption at no benefit to drivers, the App Drivers' and Couriers' Union claims ...

I started as a clerk and worked my way up. When the algorithms took over the floor, they laid us off. Now, I'm dealing with ...

Uber is under scrutiny after a viral video showed a $13 fare difference on the same ride when paying with an American Express card versus Visa, sparking renewed debate over its pricing algorithms. The ...

The effect of surveillance pricing makes that price-setting process much more efficient to exploit customers’ personal data, ...

At the entrance of the Jubilee House, ride-hailing drivers of all ages gathered in visible frustration—some nearing ...

Is JetBlue engaging in surveillance pricing, the practice of charging customers different prices based on data like location, ...

Three Democrats are proposing legislation they say will better protect app-based gig workers for companies like DoorDash, ...

If you're visiting the Big Apple and need to get around, you may wonder if it's cheaper to use Uber or one of those famous ...