What is IVR (Interactive Voice Response), Why & How [2024]
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What is IVR (Interactive Voice Response), Why & How [2024]
IVR stands for Interactive Voice Response. It's an automated system to help customers who dial in through speech recognition or paddialing.
Jan 8, 2024
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The struggle is real people… 😣 Have you ever felt like your voice disappears the moment you try to express your needs or say “no”? You just feel tongue tight. Like you’re constantly accommodating others, even when it hurts you? That’s not just “being nice” — it’s often a fawn response, a deeply ingrained trauma reaction. When we were young, we learned—consciously or not—that being agreeable, helpful, or quiet kept us safe, loved, or out of trouble. Over time, this survival strategy turns into p
0:07
The struggle is real people… 😣 Have you ever felt like your voice disappears the moment you try to express your needs or say “no”? You just feel tongue tight. Like you’re constantly accommodating others, even when it hurts you? That’s not just “being nice” — it’s often a fawn response, a deeply ingrained trauma reaction. When we were young, we learned—consciously or not—that being agreeable, helpful, or quiet kept us safe, loved, or out of trouble. Over time, this survival strategy turns into p
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